Old GTM
NEW GTM
RETURN POLICY
RETURN STEP-BY-STEP GUIDE
Please read carefully all five steps for a successful return.
1. RETURNS
We will gladly accept returns on unopened and unused orders placed within 14 days from our store. Please email us with your order number, the items you would like to return, and your reason for returning to customerservice@nourished3.com, and we will get back to you.
2. EXAMPLE
Send to: customerservice@nourished3.com
Email Subject line: Order Number #xxxx
Email Body:
Dear Nourished3 Team,
I would like to return all my items / the following items ...
The reason for my return is ...
All the products have not been used and are still in the original packaging.
Thank you,
[Your Full Name]
3. AFTER APPROVAL
When your return is approved, we will notify you via email and await the returned product. We only accept returns within the EU.
4. TO RETURN, DO THIS
1. Pack up the items in a shipping box, preferably the same box in which you received them.
2. Send via a trackable shipping method so we can track the shipment.
3. Return address:
Emirat H&F
(NOURISHED3 Return Order number: ..)
Egerländer Straße 12
86316 Friedberg
Germany
4. Include a paper with the following information in your box: full name, email address, order number.
5. Email customerservice@nourished3.com notifying us of your return. Please include your order number and tracking information in the email.
5. REFUND
Once your return is received, we will email you to confirm receipt of the returned item and conduct a final check to ensure the product is unopened and unused. If previously agreed upon via email, the product will not go through a separate check. If the returned products are approved, we will refund the amount for the returned product(s) value.
Thank you for shopping with us!
Nourished3 Team