RETURN STEP-BY-STEP GUIDE
Please read carefully all 5 steps for a successful return.
1. RETURNS
We will gladly accept returns on unopened / unused orders placed within 14 days on orders from our store. Please email us with your order number, which items you would like to return and your reason for returning to customerservice@nourished3.com, and we’ll get back to you.
2. EXAMPLE
Send to: customerservice@nourished3.com
Email Subject line: Order Number 5743
Dear Nourished3 Team,
I would like to return, all my items / the following items ...
The reason for my return is ....
All the products have not been used and are still in the original packaging.
3. AFTER APPROVAL
When your return is approved, we will notify you via email and wait for the returned product. We only accept returns within EU.
4. TO RETURN, DO THIS
1.) Pack up the items in a shipping box, the best would be the same box as received.
2.) Please send via a trackable shipping method, so we can track the shipment.
Return address:
Emirat Fulfillment
(NOURISHED3 Return Order number: ..)
Siemensstraße.8
85221 Dachau
Germany
3.) Please write down on a paper and include the following information in your box: Full name, email address, order number.
4.) Please email customerservice@nourished3.com and notifying us of your return. Please include your order number and tracking information in the email.
5. REFUND
Once your return is received, we’ll email you that we have received your returned item, and we will have a last check on the product if the refund is applicable. For instants, if the product was really never used. If before already agreed via email, the product will not go through a separate check. If the returned products are approved, we will refund you the amount for the returned product/s value.